Privacy Policy

‍Introduction
‍How Seam collects, uses, and protects your data while using our services. At Seam, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access and use our website, Seam, as well as our AI agent scheduling and management services (collectively referred to as the "Service"). By using the Service, you agree to the terms of this Privacy Policy.
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‍1. Information We Collect
‍We may collect and process the following types of personal information:
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1.1. Personal Information: This may include your name, email address, phone number, and other information you provide to us when signing up for our services or contacting us.
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1.2. Usage Information: We collect information about how you use our website and services, such as your IP address, browser type, operating system, and device information.
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1.3. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your user experience and collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

‍2. How We Use Your Information
‍We use your personal information for the following purposes:
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2.1. Providing Services: To provide and maintain our services, including user accounts, customer support, and communication regarding service updates or changes.
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2.2. Improvement: To analyze usage patterns and preferences to improve our website and services.
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2.3. Marketing: To send you promotional materials, newsletters, and updates about our products and services. You can opt out of receiving these communications at any time.
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2.4. Legal Compliance: To comply with legal obligations and respond to requests from law enforcement or government authorities.

2.5 Use of Google User Data (Optional Integration)

Our Service offers an optional, not mandatory, integration with Google APIs to enhance its functionality. This feature is available only upon your active choice to enable it. Activation grants us access to, use, storage, and potential sharing of specific Google user data. User data used by our service include name, email, and gmail metadata and message body. This data is used exclusively to support and improve our Service's features that require Google integration. We strictly adhere to Google's Limited Use Requirements in managing all Google user data.We prioritize your privacy and data security. Any Google user data we access via our integration is in full compliance with the Google API Services User Data Policy, which includes Limited Use requirements. We leverage this data solely for enhancing service features you elect to use.In the spirit of transparency, it's important to note that our AI-based platform incorporates large language models (LLMs) provided by third parties, such as Google, Microsoft, and Anthropic. Integrating your Gmail account with our service constitutes your explicit opt-in consent, allowing us to share necessary data with these LLMs via their APIs. This enhances the application's functionality tailored to your needs. The data shared with LLMs mainly includes email content but is strictly confined to what is essential for the tasks you instruct our system to execute. We do not use any Google user data to develop, improve, or train generalized AI and/or ML models.We store your personal information for a period of time that is consistent with our business purposes.

‍3. Data Sharing and Disclosure
‍We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, subject to appropriate confidentiality and security measures.
3.2. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

‍4. Security
‍We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

‍5. Your Choices
‍You have the right to access, update, or delete your personal information. You can also opt out of marketing communications by following the instructions provided in those communications.

‍6. Changes to This Privacy Policy
‍We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website, and the date of the last revision will be updated accordingly.

‍7. Contact Us
‍If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Merge L3s Inc.
2901 Channing Way, Berkeley, CA, 94704

‍bhavye@joinseam.com

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.